Instead of paper, a digital worksheet for the service team
Digitize your field team's work. Offline-first mobile app with GPS tracking, photo documentation and automatic PDF reports — in a single system.
| ID | Customer / Location | Technician | Type | Status |
|---|---|---|---|---|
| #WO-2024-0847 | Kovács Kft. / Budapest | Nagy Péter | Maintenance | In progress |
| #WO-2024-0846 | Tech Solutions / Debrecen | Kiss János | Repair | On the way |
| #WO-2024-0845 | Ipari Park Zrt. / Győr | Szabó Anna | Installation | Completed |
Do you recognize these problems?
Paper worksheets get lost, soaked, unreadable
The technician fills out the paper on site, but by the time it reaches the office, the worksheet is crumpled, scribbled, or simply forgotten in the car. Data entry can wait until tomorrow — if it happens at all.
You don't know in real time where your technicians are
The customer calls asking when the technician arrives. You don't know because you have no visibility. You make calls, send texts, but the picture doesn't come together. The dispatcher is constantly firefighting.
No photo evidence, warranty disputes are constant
The technician completed the work but took no photos. Two weeks later the customer complains. It's word against word. The company pays because there's no documentation.
Cégem360 Service Worksheet solves all of this
Manage worksheets, technician GPS positions, photos and customer signatures in a single system. When something is done, you see it instantly — with a PDF report. Paperless, dispute-free.
- Real-time tracking
- Photo documentation with timestamps
- Digital customer signature
Everything you need
Complete digitalization of the service workflow in a single application.
Digital worksheet management
Create, assign and track worksheets. Customizable templates by industry with checklist-based documentation.
- Custom templates and checklists
- Priority and deadline alerts
- Real-time statuses
Offline-first mobile app
In basements, factories, remote areas — full functionality without internet. Automatic sync when network returns.
- iOS and Android support
- Intelligent conflict resolution
- Priority sync queue
Photo documentation
Before-after photos, fault documentation, annotations. Automatically attached to the worksheet with timestamps and GPS coordinates.
- Built-in drawing/annotation tool
- Automatic compression
- Background synchronization
GPS and route tracking
Real-time position on the dispatcher dashboard. Automatic arrival/departure logging and route optimization.
- Live map view
- Geofence arrival/departure
- Launch navigation from app
Automatic PDF reports
One click — report done. Company branded templates, customer signature, photos and materials list packaged into PDF.
- Customizable templates
- Automatic email sending
- Excel export option
Digital customer signature
The customer signs the worksheet on the technician's phone. Timestamp and legal validity — without disputes.
- Touch signing interface
- Automatic timestamp
- Embedded in PDF
Connect to your existing systems
Integrate the service worksheet with your existing software.
Billing systems
Billingo, Számlázz.hu API. Automatic invoice preparation from completed work with materials list and labor costs.
- Billingo API integration
- Automatic invoice draft
- NAV compatible
Maps and navigation
Google Maps and OpenStreetMap integration. Live position, navigation launch, route optimization.
- Google Maps integration
- Route optimization
- Geofencing support
Notifications
Push, SMS and email notifications for technicians and customers. Automatic "On my way" and "completed" messages.
- Firebase Push Notifications
- SMS Gateway integration
- Customer notification emails
Coming soon: ERP systems (SAP, iScala), inventory integration, QR code reader
Numbers that truly matter
Don't manage your service team blindly. See in real time where the daily plan stands and where to intervene.
Professional reports in minutes
More than a digital worksheet
Extend the system according to your custom needs.
Inventory management
Used parts automatically reduce inventory. Minimum stock alerts and reorder suggestions.
Custom development as a projectService contract management
Automatic scheduling for warranty inspections. The system notifies when a contract expires or maintenance is due.
Custom development as a projectConnect your own data sources
Import data from any system via REST API. ERP, CRM, billing, webshop — everything in one place.
Custom development as a projectReady for paperless service?
Discover how Cégem360 helps your company grow. No long-term commitment.
Frequently asked questions
Ready to digitize your field service?
Digitize and automate your field team's workflows on a single platform.